General information

Where can I find Maghreb Solutions’ general terms and conditions of sale?

On the back of our invoices and in quotes sent to customers.

Where can I find Maghreb Solutions’ bank account details, intracommunity VAT number, etc.?

Our registration number and intracommunity VAT number can be found in the “Legal Notices” section in the footer of the pages of our website and in quotes sent to customers.

What are Maghreb Solutions’ business hours?

We are officially open from Monday to Friday, from 8:30 a.m. to 12:30 p.m. and from 2 p.m. to 5:30 p.m. (MGT+1)

Does Maghreb Solutions have subsidiaries?

Maghreb Solutions has partners in Tunisia (Radès) and in Morocco (Casablanca and Tangier).

When was Maghreb Solutions founded?

Maghreb Solutions was founded in 2004. Read our story here!

What is Maghreb Solutions’ company legal form?

Maghreb Solutions is a simplified joint-stock company.

Is Maghreb Solutions part of a group?

Maghreb Solutions is part of Lina Holding, with 100% Moroccan share capital. The group was created in March 2007 to provide a full logistics solution in order to meet the specific needs of each company.

What languages are spoken at Maghreb Solutions?

At Maghreb Solutions, employees speak French, English and Arabic.

Primary business

What should I do if my goods are not ready to be picked up?

Please get in touch with the person responsible for the transport instructions in question.

Tunisia line: Mr. Franck Seigneur

Morocco line: Mr. Farid Ben Hassen

How does Maghreb Solutions organise customs operations?

All of our platforms have a bonded warehouse and we have our own customs department. This means that we can handle all formalities (trade in goods declaration, IM-A, EX-A, NSTII).

>> To learn more about our services, visit this page

What’s the going rate at Maghreb Solutions?

Each operation is different, so our rates depend on the specific needs and requirements of our customers. Maghreb Solutions does not have a set rate. Our teams work hard to offer customised solutions with the best value in terms of quality and price.

Who are Maghreb Solutions’ customers?

Maghreb Solutions works with companies of all sizes to fulfil their transport requests. See our customer reference list.

How much flexibility does Maghreb Solutions have in what it does?

Thanks to the availability of its network, Maghreb Solutions can offer its customers the utmost flexibility and control. Our transport operations and sales teams work together on a daily basis to respond to urgent requests.

What are the main advantages to working with Maghreb Solutions?

Maghreb Solutions enjoys a close working relationship with its customers thanks to its competent teams and small size. We work tirelessly to provide services perfectly suited to your need, along with adequate support to successfully carry out your export or import operations.

What destinations does Maghreb Solutions serve?

Maghreb Solutions provides integrated transport and logistics services to and from countries in the Maghreb (Tunisia, Morocco, Algeria), by leveraging bespoke, competitive tools.

What does Maghreb Solutions transport?

Maghreb Solutions organises shipments of full loads and consolidated loads. We work mainly in the following sectors: consumer goods, textiles, paper/cardboard, metal, aeronautics, and electronics.

Equipment/Road transport

What equipment does Maghreb Solutions use for its shipments?

All of our trailers are 13.5m x 2.4m x 3m (inside dimensions). About twenty of our trailers are curtain-side trailers.

How does Maghreb Solutions choose its shipping partners?

Our regular shipping partners have been recognised as genuine specialists in road and maritime shipping. They have the equipment and know-how necessary to handle our customers’ operations.

What size is the Maghreb Solutions vehicle fleet?

We have a fleet of vehicles at our disposal that includes vans, MEGA and curtain-side trailers, allowing us to respond to a wide range of needs.

How quickly are cargo carrying capacities made available to you?

Maghreb Solutions can take charge of your goods on a daily basis. Our transport network spans all of France, meaning that we can ensure an optimal time frame with the necessary capacity for your freight at any time.

Combined transport

How does Maghreb Solutions define “Quality”?

As a result of thorough work on our operating procedures, our quality management expertise, and our experience always meeting customer requirements and expectations, Maghreb Solutions has been certified ISO 9001:2015.

Is combined transport, or multi-modal transport, respectful of the environment?

The combined use of lorries and ships is an effective mode of transport and is indeed respectful of the environment. With Maghreb Solutions, you position yourselves as a company aware of its responsibility to wholeheartedly contribute to reducing CO2 and other emissions that pollute the air.

Which countries are covered by the combined transport network?

Maghreb Solutions’ combined transport network encompasses Morocco, Tunisia, France, and Spain. We often use a combined transport approach that includes road and maritime transport.

What are the advantages to using combined transport?

Combined transport allows you to benefit from all the advantages that come with the different types of transport for each leg of the itinerary. With it, you can optimise goods delivery in compliance with the customer’s requirements: delivery time frame, transport costs, goods safety, palletising, and possibly trans-shipments during transport.

Environment/Safety/Quality

Does Maghreb Solutions process my personal data securely?

Data privacy is a major concern at Maghreb Solutions. Your data is processed in a strictly confidential manner.

Do Maghreb Solutions’ shipments respect the environment?

Maghreb Solutions is committed to reducing its greenhouse gas emissions (GHG) and conserving natural resources. In fact, the company sponsors AMEPN, the Moroccan Association for Ecotourism and Wildlife Conservation. This NGO cares for natural heritage by enhancing the value of ecosystems and natural products, as well as by contributing to local development.

>> Find out more about our approach to quality here.

How does Maghreb Solutions ensure safety?

We pay particular attention to the safety of everyone involved in our transport operations, as well as to the goods themselves. To reduce the risk of accidents, we regularly provide our drivers and partners with a safety protocol that covers both preventive measures and general safety information.

Other

Didn't find the answer to your question?

You can write to us on our Linkedin page or Facebook page. If you prefer, you can also contact us directly by phone on: +33 (0)4 42 77 97 00.

Does Maghreb Solutions also offer warehouse space?

Yes, Maghreb Solutions has an overall surface area of 16,000 square metres of storage available. We also guarantee fully-secure warehouse management.